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Exceptional Customer Service!
I ordered an amazing Hot Snakes poster to give as a gift, however the package never arrived to my doorstep. After easy and quick correspondence, Otto was awesome enough to deliver a replacement immediately, with tracking and everything! It arrived in secure packaging and the poster was in great condition. He made sure that I as a customer was satisfied, and I truly am… Otto saved the day!!!
Dealing with Otto was great! Posters were shipped fast and very well-protected. Will definitely keep an eye on Otto’s stock and will purchase from him again!
A Fantastic Experience
I accidentally happened upon oddtoes when I was looking for a unique Christmas gift for my son. I stumbled onto a gold mind of fantastic service and great quality art. Otto helped me select three quality pieces of nostalgia and Lisa helped with the presentation. Both went above and beyond anything I had experienced. The product was top quality and the protective packaging ensured that the pieces I purchased made it home in good form. Otto’s extensive collection and knowledge coupled with Lisa’s framing expertise and artistic creativity, make for a world class team and a quality product. If you get a chance, it is definitely worth a visit to the shop to see the fantastic pieces and how incredibly framed they are! My favorite is “Burnt Out”.
Thanks Otto and Lisa !
Eric De Wild
Awesome customer service. Great product
Awesome customer service. Great product and fast shipping. Will definitely be back for future purchases.
Great seller !
I live in Hamburg and bought by oddtoes a poster of the clash in hamburg… But after a month, no poster arrived, I waited, and waited. Otto was ready to send me another poster, he was very friendly. Then he sent me the document of UPS, the proof that it arrives, so I’ve been searching everywhere during 2 days and found it in a cupboard. The delivery address was my professional address, the day of the delivery i was in holiday, my colleague at the entrance took it gave it to another colleague that put it in a cupboard and no one remembered it. Otto is a GREAT seller, during this time we had a good communication, no anger, we have searched together a solution, and there was an happy end !