I have bought about 20 pieces from Otto in the past couple years. His selection is amazing! It goes way beyond what's on the website - just ask. Otto has helped custom curate a couple rooms in my house including having photos printed from negatives. His packaging borders on OCD, shipping is fast, and Otto always adds in something extra. Otto goes so far above and beyond to provide great customer experiences that I wake up some days and shop in his online store just to start a conversation and see where the day will take us.